2010 Nails & Spa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. It complies with applicable federal law and the laws of the State of Missouri. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
- Appointment bookings: name, phone number, email address, preferred service, and any notes you include.
- Contact form submissions: name, email address, phone number, and your message.
- Newsletter sign-ups (if applicable): email address.
b) Information Collected Automatically
When you visit our website, certain data is collected automatically through standard web technologies, including:
- IP address and approximate geographic location (city/state level)
- Browser type, language, and operating system
- Pages visited, links clicked, and time spent on pages
- Referring URL (the site that directed you to ours)
- Device type (desktop, mobile, tablet)
This information is collected through server logs and may be supplemented by cookies or similar tracking technologies (see Section 5).
c) Information from Third Parties
We may receive limited information from third-party services integrated into our website, such as payment processors or scheduling platforms, to the extent you interact with those services. We do not purchase data from data brokers.
2. How We Use Your Information
We use the information we collect to:
- Confirm, manage, and follow up on appointment bookings
- Respond to inquiries and customer service requests
- Send appointment reminders or confirmations via email or text (with your consent)
- Send promotional communications about special offers or new services (you may opt out at any time)
- Improve our website, services, and customer experience
- Comply with legal obligations under applicable federal and Missouri state law
- Detect, prevent, or address fraud, security, or technical issues
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share information only in the following limited circumstances:
- Service providers: We work with trusted vendors (e.g., email delivery services, website hosting providers, payment processors) who access data solely to perform services on our behalf and are bound by confidentiality obligations.
- Legal compliance: We may disclose information when required by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our website if such a transfer occurs.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, to resolve disputes, and to comply with our legal obligations. Booking records are generally retained for up to three (3) years after the date of service. Marketing preferences and contact records are retained until you opt out or request deletion.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies (e.g., pixels, local storage) to enhance your browsing experience, remember preferences, and analyze site traffic.
Types of cookies we may use:
- Essential cookies: Required for the website to function (e.g., session management).
- Analytics cookies: Help us understand how visitors use our site (e.g., pages viewed, session duration). We may use services such as Google Analytics for this purpose.
You may disable cookies through your browser settings. Note that doing so may affect certain website functionality. For information on opting out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email, or by contacting us directly.
- Data portability: Request your information in a commonly used, machine-readable format where technically feasible.
To exercise any of these rights, please contact us using the information in Section 9. We will respond within a reasonable time and in accordance with applicable law. We will not discriminate against you for exercising your privacy rights.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it in accordance with the Children's Online Privacy Protection Act (COPPA).
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use caution when sharing personal information online.
In the event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by Missouri law (Mo. Rev. Stat. § 407.1500) and applicable federal law.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
2010 Nails & Spa
1782 N New Florissant Rd
Florissant, MO 63033
Phone: (314) 972-9997
Email: heathernbeauty@gmail.com
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our website after the updated policy is posted constitutes your acceptance of the revised terms.
This Privacy Policy was last updated on June 27, 2026.